Premium Design & Support Services

Make the most of your purchase with enhanced warranty coverage, factory-led training, and expert AHM Design Assist services.

Available exclusively for customers in the USA
Sound Choice

Secure your peace of mind with extended factory coverage and priority support for your mission-critical consoles.

Extended Coverage

Add 2 more years of factory coverage to your Avantis or dLive systems, securing a total of 5 years of robust protection.

Comprehensive Protection

Coverage isn't just for the desk. Your I/O Expanders, controllers, and network cards are all fully covered under the warranty.

Minimal Downtime

The show must go on. Receive a down-time loaner or an advance replacement quickly to keep your productions running.

Freight Costs Covered

No hidden fees. We cover standard freight costs for repairs and replacements, saving you money and logistical hassle.

Priority Tech Support

Skip the line. Get exclusive access to our expert technical support team during extended weekend and evening hours.

Future-Proof Guarantee

If your protected product reaches End-of-Life and requires replacement, we will provide a current equivalent model at no extra charge.

Warranty Pricing

Console ModelStandard Price
Avantis Solo$2,250
Avantis$2,950
dLive C1500$3,250
dLive CTi1500$3,450
dLive C2500$3,450
dLive C3500$3,950
dLive S3000$4,950
dLive S5000$5,950
dLive S7000$6,950

Get Sound Choice

Secure your extended coverage in two simple steps: 1. Purchase Sound Choice through an authorized dealer. 2. Register your purchased coverage.

Registration requires prior purchase.

Please note: Sound Choice must be purchased through an authorized Allen & Heath dealer first. The "Register Coverage" form only activates coverage you have already purchased.

Training

On-Site & Remote Options

Factory Training

Master your rig. Get tailored training directly from our product experts based on your facility's exact needs.

Training Packages

Training PackageApplicable ConsolesPrice
Remote Training - Large FormatdLive, Avantis$1,500
On-Site Training - Large FormatdLive, Avantis$2,500
On-Site Training - 2nd DaydLive, Avantis$1,500
Remote Training - Small FormatAHM, SQ, Qu$1,000
On-Site Training - Small FormatAHM, SQ, Qu$2,000

Training sessions require a minimum of 4 weeks' notice.

Ready to Learn?

Submit your request using our secure form and our training department will contact you to schedule.

Request Training →
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AHM Design Assist

Expert System Design

AHM Design Assist is your shortcut to easy deployment. Whether you're an integrator pressed for time or an end-user wanting to leverage our factory expertise, our team is here to help design your AHM systems and Custom Control interfaces for a seamless user experience.

Tailored to You

Every engagement begins with a consultation so we focus directly on the goals most important to your facility.

Product Recommendations
System Design Drawing
Third Party Control
Custom Control App Design

Design Packages

AHM16 · AHM32

Standard

Price
  • Single Layout (Custom Control)
  • Room Combining
  • Event Scheduler
  • IP Programming
  • Paging
  • GPIO Programming

AHM16 · AHM32 · AHM64

Plus

Price

Includes everything in Standard

  • Up to 3 Unique Layouts (Custom Control)
  • External Control Programming
  • Multi-Unit Projects
  • AEC (Initial Setup)
  • 2 Hours of on-call support

Start Your Project

Submit your project parameters and our design team will review and schedule an initial consultation.

Request AHM Design Assist →